Last updated: June 24, 2026

Privacy Policy

This policy applies to Hardline Early Access, Hardline Protocol, and The Grid Room.

What We Collect

We may collect information you choose to provide, such as your name, email address, update preferences, community application answers, survey responses, support messages, and purchase or account information.

We may also collect basic technical and usage information, such as device type, browser type, pages viewed, referral source, approximate location, and timestamps, so we can operate and improve the site and software.

How We Use Information

We use information to operate the site, deliver software and educational materials, manage updates and community access, respond to messages, improve our products, protect against abuse, and send updates you requested or can opt out of.

Payments and Service Providers

If we offer paid products, payments may be handled by third-party payment processors. We do not need full card numbers to run the service. We may also use vendors for email, bot and abuse prevention, analytics, hosting, forms, community tools, customer support, and security.

Sharing

We do not sell your personal information. We may share information with service providers who help us run the business, when required by law, to protect rights and safety, or as part of a business transfer such as a merger or asset sale.

The Grid Room

The Grid Room is a research community for workflow discussion. Information you post in community areas may be visible to other members. Do not post private financial details, account credentials, brokerage logins, or sensitive personal information.

Trading and Research Data

You are responsible for deciding what strategy notes, backtest files, screenshots, logs, or other research material you upload or share. Do not upload confidential third-party data unless you have the right to do so.

Your Choices

You can unsubscribe from marketing emails, opt out of beta or workflow updates, request access to information we hold about you, ask us to update or delete information where legally required, and stop using the service at any time.

Retention and Security

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, process opt-outs or deletion requests, and protect the business. No internet service is perfectly secure, but we use reasonable safeguards for the size and type of service we operate.

Children

Our site, software, and community are not intended for children. Do not use them if you are not old enough to enter a binding agreement in your location.

Changes

We may update this policy as the site, software, community, vendors, or legal requirements change. The date at the top shows when this policy was last updated.

Contact

Use the support form for privacy requests and general questions, or email [email protected] if a form or verification provider is unavailable.